Frequently Asked Questions
What are my options for dining at Casa Paco?
Casa Paco is a seafood focused, set menu only restaurant. We do not offer a la carte dining. Reservations are required. Please refer to our home page for details.
Please note that all guests included in your reservation must partake in our menus (children included). Infants should not be included in the number of diners but we do appreciate prior notice so we can make appropriate space at your table.
Can you accommodate allergies and dietary restrictions?
AS A SEAFOOD FOCUSED RESTAURANT, OUR CHEF’S MENU (I.E. THE DINING ROOM, THU - SAT) IS NOT SUITABLE FOR GUESTS WHO ARE UNABLE TO CONSUME SEAFOOD AND/OR SHELLFISH DUE TO ALLERGY OR PREFERENCE.
WE ARE UNABLE TO GUARANTEE ZERO CROSS CONTAMINATION IN OUR KITCHEN OR ON THE BAR. We are not able to accommodate guests with severe allergies where either ingestion or cross contamination will trigger a reaction.
Please be sure to answer the allergy related questions during the booking process as we are unable to accommodate last minute allergies. Please be sure to answer the allergy related questions during the booking process. Detailed notes regarding any and all allergies (including severity) should be provided for all members of your party, especially if allergies include seafood, alliums, dairy, gluten and mushrooms. We will advise you if we feel an allergy/restriction can not be accommodated.
Guests unable to consume seafood and/or shellfish are welcome to reserve in the Bar Room, Thursday to Saturday, or on Paella Sunday.
We are unable to provide vegetarian substitutions for our dinner menus (Chef’s or Bar) Thursday through Saturday. Vegetarian guests are welcome to reserve on Paella Sunday.
What is your cancellation policy?
We are a small restaurant with a very limited number of seats. Last minute cancellations therefore have a very significant impact on our business. If you are unable to attend, you may cancel your reservation, penalty free, up to 48 hours before your reservation time or transfer your reservation to another guest.
Cancellations within 48 hours and no-shows will incur a charge of $100 for our Chef’s Menu and $60 per person for our Bar Menu and Paella Sunday Menu.
Parties arriving with less than their confirmed guest count will be charged the menu amount for any absent guests.
For how long can I expect to dine?
We like to give our guests plenty of opportunity to relax and unwind. We recommend allowing approximately 3 hours for our Chef’s Menu and 2 hours for our Bar and Paella menus.
As you settle in, please let us know if you are under any time constraint.
How do I reserve a table?
Online bookings are available for tables of up to 4 guests Thursday through Saturday and up to 6 guests on Sunday. Reservations are released on the 15th of each month at noon for the following month.
Guests wishing to inquire about tables of 5 or 6 guests on Thursday, Friday or Saturday can email info@casapaco.ca for availability. Tables of 5 guests or more are subject to an automatic service charge of 20%.
Is Casa Paco accessible?
Due to the age of our building, our location is unfortunately not fully accessible. Please note, there are two steps leading up to the front door and our washrooms are downstairs.
Does Casa Paco host private events?
We offer seated private dining events for up to 24 guests and can accommodate up to 35 guests for cocktails and canapés. Please email info@casapaco.ca for details.
Is there parking available nearby?
There is underground Green P parking available at 74 Clinton Street and a street level Green P parking lot behind St. Francis Elementary School. Both can be accessed from the West side of Clinton Street just north of the restaurant. Limited street parking can also be found in the surrounding neighbourhood.
Can I bring my own cake?
We welcome you to bring your own cake for a special occasion. Please note there will be a plating fee of $8 per person.
Can I bring my own wine?
We welcome guests to bring their own wine. Our corkage fee is $85 per 750ml bottle.
Do you allow strollers in the dining room?
As we have a small dining room, we unfortunately can not accommodate strollers or highchairs. Guests with babies or infants may bring their own booster seats or carriers and request bench seating.
Is Casa Paco dog friendly?
Support animals are permitted in the dining room with advance notice and proper documentation.
Do you offer take out?
Casa Paco is a dine-in only restaurant.
Are gift cards available?
We have physical gift cards for purchase in house. If you’re unable to stop by to make your purchase in person, we’re happy to process your payment over the phone and mail the gift card to either yourself or directly the recipient.